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How Do I Cancel my SASSA R350 Banking Details?



How Do I Cancel my SASSA R350 Banking Details?

How Do I Cancel my SASSA R350 Banking Details?. If you need to update or cancel your banking details for the South African Social Security Agency (SASSA) Special Relief of Distress (SRD) R350 grant, follow these steps carefully. Ensuring your banking information is accurate is crucial for receiving your payments on time. Here’s a comprehensive guide to help you through the process.

Step-by-Step Guide to Change SASSA Banking Details for SRD R350

1. Visit the SASSA Website

Begin by accessing the official SASSA website. Open your preferred web browser and navigate to It is essential to use the official website to avoid any fraudulent activities or phishing scams.

2. Find the “Change Banking Details” Section

Once on the homepage, look for the section dedicated to SRD R350 grant applications and management. Within this section, locate the “Change Banking Details” option. This link is specifically designed for applicants who need to update their banking information.

3. Enter Your ID Number

After clicking on the “Change Banking Details” link, you will be prompted to enter your South African ID number. Ensure that the ID number you input matches the one used during your initial SRD R350 grant application.

4. Wait for the SMS

Upon entering your ID number, SASSA will send an SMS to the mobile number you have registered with them. This SMS contains a secure link needed to proceed with the banking details update.

5. Open the Link in the SMS

Check your mobile phone for the SMS from SASSA. Once received, click on the link provided in the message. This link will redirect you to a secure webpage where you can update your banking details.

6. Follow the Instructions

On the secure webpage, follow the detailed instructions provided. You will be required to enter your new banking details, including the bank name, account number, and account type (e.g., savings or cheque). Double-check all information to ensure its accuracy.

7. Submit and Wait for Confirmation

After entering and verifying your new banking details, submit the form. SASSA will process your request, and you will receive a confirmation message once the update is successful. It may take a few days for the changes to reflect in their system, so monitor your account for any updates or correspondence from SASSA.

Important Tips

  • Ensure Accuracy: Double-check all the details you provide to avoid delays in your grant payments.
  • Secure Your Information: Only use the official SASSA website and avoid sharing your personal information with anyone to protect yourself from fraud.
  • Stay Updated: Regularly check your SMS and email for any communication from SASSA regarding your grant status or further instructions.


By following these steps, you can efficiently update your banking details for the SASSA SRD R350 grant, ensuring uninterrupted and timely payments. If you encounter any issues during the process, consider reaching out to SASSA customer service for assistance.

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SASSA SRD Grant Verification Checks May Exclude Many



SASSA SRD Grant Verification Checks May Exclude Many

SASSA SRD Grant Verification Checks May Exclude Many. Millions of South Africans depend on the social relief provided by the South African Social Security Agency (Sassa). However, recent changes to the verification process for the Social Relief of Distress (SRD) grant have sparked significant concern among stakeholders, who fear these changes might exclude many deserving individuals from receiving aid.

Introduction of Verification Checks

Sassa has introduced a new verification check for SRD grant beneficiaries to ensure that the grants are disbursed to the correct individuals. This new measure includes identity verification checks done through facial recognition technology. While this step aims to maintain the integrity of the grant distribution process, it has raised alarms among various groups.

Verification Process Details

The verification process includes randomly selecting SRD grant applicants for additional checks. Applicants receive two SMS messages, with the second message containing a link that initiates the facial recognition process. It is crucial for applicants to complete this process within 72 hours, as the link expires after three days.

Concerns and Challenges

Access to Technology

A significant issue with the new verification process is that it assumes applicants have access to smartphones and the internet. Many beneficiaries, particularly those in remote or impoverished areas, lack these resources, making it challenging to complete the facial recognition check.

Process Suspension

Failure to complete the verification process results in the suspension of the SRD grant. Although Sassa has not disclosed the exact number of affected individuals, the potential impact is substantial, considering the number of SRD beneficiaries ranges between 7.5 million and 8.5 million.

Delays and Communication Issues

Beneficiaries with the necessary technology are also experiencing concerns about potential delays in their grant payments. For instance, Lerverch Pieters, unemployed since January 2024, reported delays and expressed worry about the impact on his family, who depend on the grant.

Elizabeth Raiters from #PayTheGrants criticized Sassa for inadequate communication regarding the new verification process. She warned that many beneficiaries might miss their June payments due to these issues. The organization has flagged the problem with Sassa, urging them to address the communication gap and provide better support to beneficiaries.


The introduction of verification checks by Sassa aims to ensure the proper distribution of SRD grants and prevent fraud. However, the reliance on technology for facial recognition and the lack of clear communication pose significant challenges for many beneficiaries. Immediate action is needed to address these issues, ensuring that deserving individuals are not unjustly excluded from receiving essential support.

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