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More Will Appear After NSFAS HR Manager Resigns



More Will Appear After NSFAS HR Manager Resigns

More Will Appear After NSFAS HR Manager Resigns. The National Student Financial Aid Scheme (NSFAS), already under significant scrutiny, has parted ways with its Human Resources manager as part of an ongoing initiative to address internal challenges. This development is a continuation of a broader strategy described as “consequence management,” aimed at improving the organization’s efficiency and accountability.

Leadership Changes And Consequence Management

The decision to separate from the HR manager was announced by NSFAS board chairperson Ernest Khosa, who stated that the action was taken following extensive consultations. This move is part of a larger effort to restructure the organization in response to various operational and leadership issues that have plagued NSFAS.

Khosa emphasized that these actions are in line with the recommendations from the parliament portfolio committee for higher education, and are designed to address specific inefficiencies within the organization. “This forms part of the questions we have received from the parliament’s portfolio committee for higher education,” Khosa said, highlighting the importance of these steps in the overall strategy to revamp NSFAS.

Recent Exits And Future Changes

The HR manager departure follows the resignation of NSFAS chief information officer, Modibedi Oliphant, in September. Oliphant’s resignation was attributed to failures in implementing the ICT strategy and inefficiencies within the system. Khosa mentioned that there is now an acting head for the ICT department, indicating that the organization is working swiftly to fill critical gaps in its leadership.

Khosa hinted that more officials could be shown the door as the board’s turnaround plan progresses. This plan aims to tackle issues such as IT system shortcomings, human capacity problems, service delivery, and leadership improvements.

Enhancing IT And Service Delivery

A significant part of NSFAS restructuring involves enhancing its cyber security and implementing a comprehensive IT strategy. According to Khosa, data cleaning efforts are underway, and the organization aims to ensure 24-hour availability to address student queries. This is a crucial step towards improving service delivery and building a more reliable support system for students.

Investigations And Future Appointments

In addition to the changes in leadership, NSFAS is also addressing allegations of misconduct and inefficiency through investigations. The Werksmans Inc investigative report, which is examining tender allegations against chief executive Andile Non-gogo and reviewing procurement systems, is expected to be completed within ten working days. This report is anticipated to provide further insights into the necessary steps NSFAS needs to take to enhance its operational integrity.

Khosa also mentioned plans to strengthen the CEO’s office and the imminent appointment of a head of planning and strategy. These measures are part of a broader effort to stabilize and improve the organization leadership framework.

Parliamentary Scrutiny And Student Impact

The ongoing changes at NSFAS have attracted significant attention from the parliament portfolio committee for higher education. Last month, NSFAS was unable to respond adequately to the committee’s questions regarding a new direct payment system, which has affected thousands of students. Committee chairperson, Nompendulo Mkhatshwa, expressed frustration over the lack of comprehensive responses from NSFAS.

Mkhatshwa highlighted the committee expectation for written responses to their questions, which have yet to be fully addressed. She pointed out that the committee has been inundated with complaints from students, reflecting widespread dissatisfaction with the current state of affairs at NSFAS.


The resignation of NSFAS HR manager marks another step in the organization extensive restructuring process. With the board focus on consequence management and improving operational efficiency, further changes are anticipated. These efforts are crucial for restoring confidence in NSFAS and ensuring that it can effectively support the educational aspirations of students across South Africa. As NSFAS continues to address its internal challenges, stakeholders are hopeful that these reforms will lead to a more robust and responsive organization.

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NSFAS To Pay Eviction Allowances This Week



NSFAS To Pay Eviction Allowances This Week

NSFAS To Pay Eviction Allowances This Week. Recently, students at TVET Colleges faced eviction from their residences due to delayed accommodation allowance payments by NSFAS. Acknowledging the gravity of the situation, the National Student Financial Aid Scheme (NSFAS) has assured that payments will be processed promptly, urging landlords to exercise patience during this period of financial reconciliation.

Addressing The Issue

Freeman Nomvalo, the Administrator of NSFAS, has taken decisive steps to resolve the payment delays affecting King Sabata Dalindyebo (KSD) TVET College. Reports surfaced regarding students being evicted due to NSFAS’s failure to disburse allowances on time, highlighting systemic challenges in financial aid distribution.

Understanding NSFAS

NSFAS plays a pivotal role in providing bursaries and loans to eligible students enrolled in approved courses at universities and TVET colleges across South Africa. These financial resources encompass tuition, registration fees, and crucial allowances for living expenses, learning materials, and accommodation.

Impact Of Accommodation Allowance

The accommodation allowance is vital for students, enabling them to reside closer to their educational institutions and facilitating a conducive learning environment. Delays in these allowances, exceeding six months in some cases, have resulted in severe consequences such as student evictions.

Immediate Action And Commitment

Responding swiftly to the outcry, Nomvalo engaged stakeholders at KSD TVET College to address the pressing issue of allowance payments. Following extensive consultations, NSFAS has committed to initiating payments for affected students at the Ngcobo campus starting June 25, 2024, thereby mitigating further hardships faced by students and landlords alike.

Call For Collaboration

Nomvalo appealed to landlords not to evict students over outstanding payments, assuring them of NSFAS ongoing efforts to clear all legitimate dues promptly. Landlords were encouraged to submit their claims through the designated email address, [email protected], to expedite the resolution process.

Future Initiatives

Looking ahead, NSFAS announced the launch of provincial accommodation roadshows commencing in July. These roadshows aim to streamline accommodation procedures and guidelines across institutions, ensuring smoother processes for the 2025 academic year. By enhancing communication and support mechanisms, NSFAS intends to improve the management of student allowances and accommodation logistics comprehensively.


In conclusion, NSFAS remains dedicated to resolving accommodation allowance challenges swiftly and effectively. With proactive measures in place and ongoing stakeholder engagement, NSFAS aims to uphold its commitment to supporting students educational pursuits while fostering positive relationships with accommodation providers nationwide. Through collaborative efforts, NSFAS strives to ensure that no student faces unnecessary financial distress due to delayed allowances.

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