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SASSA Grant Payments Spark Panic Over Voice Note



SASSA Grant Payments Spark Panic Over Voice Note

SASSA Grant Payments Spark Panic Over Voice Note. In June 2024, more than 18 million South Africans are set to receive their social grant payments from the South African Social Security Agency (Sassa). However, a voice note currently circulating on social media has caused widespread panic among grant beneficiaries.

SASSA Commitment to Timely Payments

Despite the alarming disinformation, Sassa has confirmed that grant payments will proceed as scheduled this week. This assurance is crucial for the millions of South Africans who rely on these grants to meet their daily needs. Sassa distributes various types of grants monthly, including:

  • Older Persons Pension Grants
  • Disability Grants
  • War Veterans Grants
  • Care Dependency Grants
  • Foster Child Grants
  • Child Support Grants
  • Child Support Grant Top-Up
  • Grant-in-Aid

The Misinformation Crisis

The voice note, which began circulating last week, falsely claimed that Sassa would shut down their systems for two weeks to prevent fraud, leading to delayed payments. This misinformation sparked fear and uncertainty among beneficiaries who depend on these funds for survival.

Official Response from SASSA

Zanoxolo Mpetha, Eastern Cape Regional Manager for Sassa, confirmed that the voice note is fake. Mpetha reassured beneficiaries that their grants will be paid on time in June 2024. “Somebody created a voice note that is telling people that there will be problems next month [June] payments will be delayed, there are Sassa glitches in the systems, and such that beneficiaries will be sent to Sassa offices to collect the grant. That is totally incorrect,” said Mpetha.

Stability of SASSA Systems

Mpetha emphasized that Sassa systems are stable and fully functional, and there will be no issues with grant distribution in June 2024. Sassa has already published its official grant payment schedule for the rest of 2024. According to the schedule:

  • Old age grants will be paid on June 4th
  • Disability grants will be paid on June 5th
  • Children’s grants will be paid on June 6th

Combatting Misinformation

Zanoxolo Mpetha condemned the spread of misinformation and highlighted its detrimental impact on beneficiaries. Sassa has communicated the issue to law enforcement agencies, who are investigating the source of the false information. “We have communicated the problem with the law enforcement agencies because we do not have the capacity on our own to investigate, and we hope they will be able to find the culprit,” Mpetha added.


SASSA  prompt response and reassurances are vital for the millions of South Africans relying on social grants. Despite the recent panic caused by false information, beneficiaries can rest assured that their payments will be made as scheduled. Sassa continues to stand firm against misinformation, ensuring the stability and reliability of their grant distribution system.

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SASSA SRD Grant Verification Checks May Exclude Many



SASSA SRD Grant Verification Checks May Exclude Many

SASSA SRD Grant Verification Checks May Exclude Many. Millions of South Africans depend on the social relief provided by the South African Social Security Agency (Sassa). However, recent changes to the verification process for the Social Relief of Distress (SRD) grant have sparked significant concern among stakeholders, who fear these changes might exclude many deserving individuals from receiving aid.

Introduction of Verification Checks

Sassa has introduced a new verification check for SRD grant beneficiaries to ensure that the grants are disbursed to the correct individuals. This new measure includes identity verification checks done through facial recognition technology. While this step aims to maintain the integrity of the grant distribution process, it has raised alarms among various groups.

Verification Process Details

The verification process includes randomly selecting SRD grant applicants for additional checks. Applicants receive two SMS messages, with the second message containing a link that initiates the facial recognition process. It is crucial for applicants to complete this process within 72 hours, as the link expires after three days.

Concerns and Challenges

Access to Technology

A significant issue with the new verification process is that it assumes applicants have access to smartphones and the internet. Many beneficiaries, particularly those in remote or impoverished areas, lack these resources, making it challenging to complete the facial recognition check.

Process Suspension

Failure to complete the verification process results in the suspension of the SRD grant. Although Sassa has not disclosed the exact number of affected individuals, the potential impact is substantial, considering the number of SRD beneficiaries ranges between 7.5 million and 8.5 million.

Delays and Communication Issues

Beneficiaries with the necessary technology are also experiencing concerns about potential delays in their grant payments. For instance, Lerverch Pieters, unemployed since January 2024, reported delays and expressed worry about the impact on his family, who depend on the grant.

Elizabeth Raiters from #PayTheGrants criticized Sassa for inadequate communication regarding the new verification process. She warned that many beneficiaries might miss their June payments due to these issues. The organization has flagged the problem with Sassa, urging them to address the communication gap and provide better support to beneficiaries.


The introduction of verification checks by Sassa aims to ensure the proper distribution of SRD grants and prevent fraud. However, the reliance on technology for facial recognition and the lack of clear communication pose significant challenges for many beneficiaries. Immediate action is needed to address these issues, ensuring that deserving individuals are not unjustly excluded from receiving essential support.

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